Responsible Gaming Policy

Last Updated: October 2025

At drovantisnebula, player wellbeing is our highest priority. This Responsible Gaming Policy outlines our commitment to promoting safe, healthy, and responsible entertainment practices.

1. Our Commitment to Player Wellbeing

We are dedicated to providing a safe and responsible social casino entertainment platform. Our commitments include:

• Maintaining a safe environment for entertainment-focused gaming
• Providing tools and resources for responsible gaming
• Promoting awareness about healthy gaming habits
• Supporting players who may be experiencing difficulties
• Preventing underage access to our Platform
• Complying with all applicable New Zealand regulations
• Partnering with recognized support organizations

2. Understanding Social Casino Gaming

It is important to understand what our Platform is and is not:

What drovantisnebula IS:

• A free-to-play social casino for entertainment purposes
• A platform using virtual currency with no monetary value
• Similar to playing video games or mobile apps
• Designed for social interaction and casual fun

What drovantisnebula IS NOT:

• Real money gambling
• A way to win money or prizes of monetary value
• A financial investment or income opportunity
• Practice or training for real money gambling

Important: While our Platform does not involve real money gambling, responsible use is still essential. Even entertainment should be enjoyed in moderation and should not interfere with your daily life, relationships, or responsibilities.

3. Self-Limitation Tools

We provide several tools to help you maintain control over your gaming habits:

3.1 Session Time Reminders

Optional reminders can be enabled to notify you of how long you have been playing. This helps you stay aware of time spent on the Platform and encourages regular breaks.

3.2 Self-Exclusion Options

If you feel you need a break from our Platform, you can request:

• Temporary Self-Exclusion: Block access to your account for a specified period (1 week, 1 month, 3 months, 6 months)
• Permanent Self-Exclusion: Permanently close your account and prevent future account creation

To request self-exclusion, contact our support team at support@drovantisnebula.co.nz with "Self-Exclusion Request" in the subject line. Self-exclusion requests will be processed within 24 hours and cannot be reversed during the exclusion period.

3.3 Activity Tracking

Your account dashboard allows you to monitor:

• Total time spent on the Platform
• Gaming sessions and frequency
• Virtual currency transactions

3.4 Spending Limits (Optional Purchases)

If you choose to make optional virtual currency purchases, you can set:

• Daily spending limits
• Weekly spending limits
• Monthly spending limits

Remember: Virtual currency has no monetary value and purchases are entirely optional. Never spend more than you can afford on entertainment.

4. Age Verification and Underage Protection

Our Platform is strictly for individuals 18 years and older.

4.1 Age Verification

• All users must confirm they are 18+ during registration
• We may request age verification documentation at any time
• Accounts found to belong to underage individuals will be immediately suspended

4.2 Parental Guidance

We encourage parents and guardians to:

• Use parental control software to prevent underage access
• Monitor children's online activities
• Keep account credentials secure and private
• Report any suspected underage use to us immediately

5. Support Organization Partnerships

We partner with professional organizations to ensure help is always available:

For Family & Friends:

• Family Services: 0800 211 211
• Relationship Services: 0800 735 283

All services listed are confidential, professional, and free of charge. Help is available 24/7.

6. Warning Signs and When to Seek Help

Please be aware of these warning signs that may indicate problematic gaming behavior:

Behavioral Warning Signs:

• Gaming interferes with work, school, or family responsibilities
• Feeling anxious, restless, or irritable when not gaming
• Neglecting relationships or social activities to spend time gaming
• Thinking about gaming constantly, even when not playing
• Using gaming to escape from problems or negative emotions
• Gaming for longer periods than intended repeatedly
• Lying to others about time spent gaming
• Feeling guilty or ashamed about gaming habits
• Failed attempts to reduce or stop gaming

Financial Warning Signs (If Making Optional Purchases):

• Spending more money on virtual currency than you can afford
• Using money intended for bills or necessities
• Hiding purchases from family or friends
• Feeling compelled to purchase virtual currency

If you recognize any of these signs in yourself or a loved one, please reach out to a professional support service immediately. Early intervention is key to recovery.

7. Vulnerable Player Protection

We take special care to protect vulnerable individuals:

7.1 High-Risk Individuals

If you have a history of:

• Gambling addiction or problematic gambling
• Substance abuse or addiction
• Mental health challenges
• Compulsive behaviors

We strongly recommend consulting a healthcare professional before using social casino platforms, even though they do not involve real money. The game mechanics may trigger similar patterns to gambling.

7.2 Monitoring and Intervention

We monitor for patterns that may indicate problematic use and may proactively:

• Send reminders about responsible gaming resources
• Suggest self-limitation tools
• Recommend breaks or self-exclusion
• Provide contact information for support services

8. Education and Awareness

We are committed to educating our community about responsible gaming:

• Prominent disclaimers on every page clarifying that this is not real money gambling
• Clear explanations that virtual currency has no monetary value
• Easy access to responsible gaming information and support contacts
• Regular communications about healthy gaming habits
• Transparency about game mechanics and virtual currency

9. Employee Training

All drovantisnebula staff receive training on:

• Recognizing signs of problematic gaming behavior
• Communicating with players who may need support
• Directing players to appropriate professional resources
• Implementing self-limitation and self-exclusion requests
• Maintaining player confidentiality and dignity

10. Compliance with Regulations

We comply with all applicable New Zealand laws and regulations, including:

• New Zealand Gambling Act 2003: Operating as a social casino exempt from gambling regulations
• NZ Privacy Act 2020: Protecting player data and privacy
• Consumer Protection Laws: Transparent and fair business practices

11. Continuous Improvement

We are committed to continuously improving our responsible gaming practices by:

• Staying informed about latest research and best practices
• Implementing new responsible gaming tools and features
• Listening to player feedback and concerns
• Partnering with responsible gaming organizations
• Regular policy reviews and updates

12. Reporting Concerns

If you have concerns about your own gaming habits, another player's wellbeing, or our responsible gaming practices, please contact us:

Email: support@drovantisnebula.co.nz

Subject Line: "Responsible Gaming Concern"

All reports are treated confidentially and with the utmost care.

13. Policy Updates

This Responsible Gaming Policy may be updated periodically to reflect new tools, resources, or best practices. Changes will be posted on this page with an updated "Last Updated" date.